FAQ

Questions, answered straight.

Everything reps and offices ask before they start. Something missing? Ask us directly.

The basics

What is Kitlogi?

Kitlogi is inventory and case-readiness software for medical device reps and the offices and warehouses they serve. Reps scan kit UDI barcodes from the field; offices assign kits to scheduled cases and watch readiness build in real time, on one shared system.

Who is Kitlogi for?

Medical device reps and the offices and warehouses they work with. Reps manage kits in the field; offices assign them to cases. Both sides share one system.

How is Kitlogi different from other inventory systems?

Traditional inventory tools count stock and stop at the warehouse. Kitlogi extends into the field and ties every kit to a scheduled case, so it answers the question that actually matters: is this case ready? ItIt’s purpose-built for reps and office managersrsquo;s built for reps and office managers, not generic inventory users.

Is Kitlogi a replacement for my ERP?

Kitlogi isn’t trying to be your ERP. It’s the lightweight field layer for kits, cases, and readiness, and it works without a months-long integration project.

Privacy & compliance

Does Kitlogi store any patient information?

No. Kitlogi is PHI-free by design. It tracks kits, cases, and device data, never patient records. That keeps you out of most HIPAA exposure entirely, typically means no BAA is needed (confirm with your compliance team), and makes IT and security reviews dramatically faster.

Does Kitlogi support FDA UDI scanning?

Yes, natively. The scanner reads standard FDA UDI barcodes and QR codes, and automatically captures the device identifier, lot number, serial number, and expiration date as part of the normal workflow, not as an extra compliance step.

Who can see my company’s data?

Only your team. Data is company-scoped with role-based access, so reps and offices see the workspace they belong to and nothing else.

Scanning & daily use

Do reps need special hardware to scan?

No. The scanner runs on the phone already in the rep’s pocket. It reads standard FDA UDI barcodes and QR codes. No dedicated scanner gun required.

What does a scan capture?

Kit type, manufacturer, lot number, serial number, and expiration date, pulled from the UDI barcode in seconds. No manual entry, no typos on a 14-digit serial.

Do reps and the office see the same data?

Yes, in real time. A rep’s scan in the field appears instantly in the office portal, and messages carry the exact kit and case they’re about, so nothing gets lost in a group text.

What happens if a kit is expiring before a case?

Kitlogi flags it automatically and blocks the assignment before it becomes a morning-of scramble. Expired kits are badged and can’t be tied to new cases.

Getting started

How long does setup take?

About 15 minutes. Create your company, invite your office, and start scanning kits. No IT department, no integration project.

What does Kitlogi cost?

$100/month for your office — unlimited office users — plus $25/month per rep. Every team starts with a 30-day free trial, no credit card required. Teams that joined during early access keep their founding rate.

How does per-team pricing work?

A team is a rep plus the office they serve, sharing one workspace. Exact pricing is being finalized; the tiers on the pricing page show the structure.

Do I need a credit card to start?

No. You can create an account and start scanning without entering any payment details.

The best answer is your own kits.

Import your inventory and scan your first kit today. Free to start — no credit card.